Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2. In the worst case scenario, you can physically reset the routers and then set it up within Google Home with the same exact SSID and password as your existing setup, and at least the upside is that all devices should log on normally. Chances are, however, there's probably a quick and easy solution to whatever issue is plaguing your Google Home speaker or hub. My network does not appear in Google Home. Is this the only known "solution" to this problem? Make sure you have the latest version of the Google Home app installed. Problems when connecting your Google Home or Nest to Wi-Fi might not have one clear solution. 02:31 PM Note: Most routers just require that you unplug the power source and then plug it back in to. 2. Make sure you have the latest version of the Google Home app installed. Locate the manufacturer, select it, and sign in with your credentials if asked. Can you take the problematic point and wire it directly to your modem as if it was a primary router and see if it shows up in the Home app? Lockdown Your Online Privacy: Must-Have Google Chrome Settings You Need to Enable Today! Although generally pretty reliable, Google Home speakers and displays do glitch out from time to time. Either select Update All or locate the Google Home app and choose Update just for it. Your router and internet connection only have so much bandwidth to support online activity. This issue of the WiFi icon disappearing out of the Home app has been quite a frustration and it's an ongoing issue that we've been chasing down and trying to fix. 03:55 AM, google home app does not see my routerI bought a second hand google wifi"hockey puck" routerQR code and network name, all on the router itselfMy phone and MacBook do not see my router in the list of Wi-Fi networksI did a factory resetalso the QR code cannot be recognized in any way. Not to mention, they rely on other devices in your home network to function -- your modem and router, smart home hubs and bridges, and your smartphone. This is the UN-OFFICIAL discussion and support group. Make sure the power adapter is connected to a working wall outlet. Yes, I also want to receive the CNET Insider newsletter, keeping me up to date with all things CNET. A few weeks ago, we saw Google getting rid of the Google WiFi app and sending these app users to the Google Home app. If the issue is that your Wi-Fi network is not showing up on your laptop, for example, take a few minutes to make sure everything on the computer is as it should be. A few of the reasons that cause Wi-Fi connection problems include: Wi-Fi not showing up can be caused by these and more issues. Another suggested workaround involves using the older Google WiFi app as it is reportedly unaffected by this bug. New updates are being added at the bottom of this story. If you're still needing assistance, please just let me know and I'll be happy to continue helping. How to Import Google WiFi Networks to Google Home. But without an internet connection, it's not even heavy enough to use as a doorstop. Check for potential issues, such as appliances, microwaves or fluorescent lights, other wireless devices including wireless video game controllers or security cameras, and thick walls or columns. Can't find Google Nest or Home device in the Google Home app If that happens, retraining the Google Home to recognize your voice again will usually fix the problem. If you don't already have the app, grab it from the link below so you can get started. Migrate Your First-Gen Google Wifi Pucks to the Google Home App Managing your network and tap Done. Open the Google Play store. When first setting up your Chromecast, you can't connect to the device from your mobile phone. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. All rights reserved. 0. If not, you may not be getting the most out of it. Learn how the long-coming and inevitable shift to electric impacts you. Force close Google Home application. Your router may not be able to reach the farthest points of your home and you will have to move your Google Home or Nest closer to your router to receive a connection. There could be an area-wide issue of which you are unaware, or there might be a defect in the equipment provided by the company. Lets see how to import Google WiFi settings to Google Home App, and you can access all Google WiFi features right from Google Home App. Tricia Goss has been a writer and editor for 10+ years. I'm connected to the same network and have placed my phone RIGHT ON TOP of the Google WiFi puck, no hidden network configuration, and my phone cannot detect the Google WiFi. If you own a Chromecast, there are times when you may discover that Google Home can't find it on your network. Either the device is faulty and not able to connect at all, or the signal being sent to the device is not actively connected to the Internet. After the factory reset on the additional point, do you see it showing any colors? To do this, connect your Android device to Wi-Fi. Your router (if it's separate from your modem). Your Google Home knows your voice and can recognize all your family members by theirs. It could also be the case that your router itself needs replacing. When you can't connect to the internet because your Wi-Fi doesn't show up on your device, you have a problem. From the Wi-Fi setup screen, click on the arrow located to the right of the network name field. Is Your Internet Provider Throttling Your Wi-Fi Speed? Here's How to It's good to see that part functioning. Because of this reason, it should be kept as a last resort to connect your Google Home or Nest with your Wi-Fi. (This could be a physical switch, an internal setting, or both.) When one part glitches out, the rest might stop working too. 3. If both the Chromecast and your mobile device are having Wi-Fi connection issues, you could have problems with your Wi-Fi network or router. Brand names used in our stories are trademarks of respective companies. Everything comes back online right away. Yes, Google Assistant can access a few of the Google WiFi features after you import Google WiFi to Google Home. Scan this QR code to download the app now. "Kitchen"). Home networks can get complicated, especially with a lot of smart home devices. It could even be caused by an out-of-date version of the Home app. You can tap on this screen to access all the features of Google WiFi. Install any available updates. Test this by using your phone, or any device connected to the internet, and see how quickly your content loads. 11-21-2021 With Chromecast set up, you can use voice commands to pause, resume, and control the volume on your TV. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Factory resetting your devices will return them to the same form as when you first purchased them. Google wifi is not listed on google home app, https://support.google.com/googlenest/answer/9012064?hl=en. Get the Latest Tech News Delivered Every Day. 3. Original story (published on June 29, 2021) follows: The digital age is upon us and with that, we see many of the big tech companies investing heavily in building their respective ecosystems, ecosystems meant to offer users seamless connectivity and interoperability of their devices. Appreciate any help on this. I actually recall pausing and unpausing a device just fine a week or two ago. With the rise in home internet, our homes are increasingly growing connected as our phones can now talk to our TVs, computers, light bulbs and so on. I worked with Google support and found that there is no simple fix for the Home app losing the Wifi menu bug. Reboot router Power the router off and then power it back on. Can you access Google WiFi with Google Assistant? Google getting rid of the Google WiFi app, the most recent update to the Google Home app, NatWest bank acknowledges issue with multiple emails being generated for customers, fix in the works, Windows 11 update takes away option to tweak taskbar size but there's a workaround. The linked thread above from August 13 mentions that one person restored their wifi by deleting their entire home wifi mesh configuration and starting from scratch. That's because Google Home and Nest Wi-Fi malfunctions could be caused by a changed internet password, a low-speed internet connection, or a low signal from a router. No button exists on the device to easily reconnect your Google Home to your router. Every time I pause a device in the Google Home app it doesnt show up it disappears from the device list I cant unpause the paused device from the google home app but I tried downloading the Google Wi-Fi app and theres an option to unpause all devices so I dont know whats going on but that is a bug and I cannot figure out how to fix it. So far it looks good but it only has been running for an hour or so. If the device uses an Ethernet cable, check the connection. If so, let me know and I'll be happy to help. In most homes, that can be up to 30 feet from the router. And in this post, we will focus on WiFi not showing up issue. . Google WiFi Missing from Google Home App : r/GoogleWiFi - Reddit Neighboring wireless networks could also interfere with your own. The network could be hidden. By linking Google Home with a compatible remote, you can perform many of the control and content access functions for your TV using Google Assistant voice commands. If you still can't find it, move to the next step. If I open a web page to the IP address of the Google WiFi gear, it still tells me to install the Google WiFi App, not the Google Home App. Troubleshoot when you have no wireless connection before moving on to the next steps. Get the Latest Tech News Delivered Every Day. If not, you won't see them in the Google Home app. Open the Wi-Fi settings on your mobile device. Step 3. Open the app after a few seconds and check the issue. Where did you purchase the additional WiFi point? Sometimes, however, that system fizzles, and the Google Home can't tell you apart from anyone. My Google WiFi gear is working fine, but I can't administrate it, because it doesn't show up in the Google Home App. The tech reset my Google account to connect to the (factory reset) Nest Hub, after that I reset all the other hardware (a mix of both Nest and Wifi points) and rebuilt the home network. Once connected to Wi-Fi, your mobile device should detect the Chromecast device and launch the setup wizard where you'll select your home Wi-Fi network and password. Sign in with Google . Google has now released the next generation of Wi-Fi solutions, Nest Wifi which is also backward compatible with everything else. Google Nest Wifi - Home Wi-Fi System - Wi-Fi Extender - Mesh Router for Wireless Internet Google Wifi vs. Nest Wifi: Which Mesh WiFi Router Suits Your Home, Boost Your Productivity: Simple Steps to Install Google Desktop Search Widget on Windows 11. Is the network listed on other devices which arent currently connected to the network? Before you start, make sure you have Google WiFi app and Google Home on the same device. On Android phones, Location Services needs to be turned on for the Google Home app to communicate with your devices. Follow the steps to set up your new Chromecast device. It sounds like in this instance we were able to get things working again. On "Google Nest Help". WiFi Network Not Showing Up? Here Are 6 Ways! - MiniTool Look through the list of available Wi-Fi networks for either "GoogleHomeXXXX" (where XXXX is a string of numbers) or the name of the Google Home device you gave it when you set it up (i.e. Step 1. How do I connect my Google Home to Chromecast? One of these 7 solutions should remedy the problem. You dont need to have the new Google WiFi device for this. If you can't control your smart home directly, make sure the devices you're trying to operate are connected to your network. We have some things that work, but not in all situations. If your Google Home app can't find the Chromecast device, make sure the Chromecast device is powered up and plugged into the HDMI port on your TV. Once connected, devices must connect to the Chromecast by connecting to the home Wi-Fi network first. 01:44 AM That said, we shall continue to keep an eye on this issue that causes pausing devices on Google Home to make them disappear, and update as and when we get more info so stay tuned to PiunikaWeb for more. 2012-2023 MashTips.com All Rights Reserved. If your Google Home setup gets stuck looking for devices, doesn't recognize your voice or can't connect to smart home devices, troubleshoot with these steps. 2. That sounds quite frustrating, but we can figure out what's going on for you here. Tap My apps &. By using the app you avoid any long-term damage that may be caused by a hard restart from unplugging and plugging the device back in. We could successfully import the old version of Google WiFi devices too. Step 2. You can also try removing electronics around your Google Home and Nest to see if that improves the connection. For example, WiFi icon missing or WiFi network not showing up are common issues. Do you know if the WiFi point is from the same country as your main router? I go to the 3rd tab I believe is shortcuts > Family Wi-Fi (this will show how many devices paused) > then devices > then I tap the : in the upper right corner and tap end all paused devices. So if you have factory reset the device, it will no longer be connected to any other accounts. Tap Settings > Security & Location > Location > Use location. Depending on the type of Google Home device you have, there are different ways to factory reset them. Open the Google Home app to set up your device. connect your Google Home to your Chromecast. Source, Paused WiFi for a device in Google Home and now I am not able see the device to unpause. If you've checked off all of the steps above and the Wi-Fi is still not listed, try one of the stepsbelow andthen check if it's listed. Well help you troubleshoot the issue and get your Google Home back up to speed with a working internet connection. 2. Go to the Google Home app, choose your device and then tap on Settings. No port forwarding after migration : r/GoogleWiFi - Reddit Your Google Home app will scan the room for compatible devices, but if nothing turns up you'll have to troubleshoot the problem. If you want to set up a different device, you can find the instructions in Set up smart devices in the Google Home app. If the last, are you sure you are logged in to the Google Home app with the exact same Google account that configured up the pucks in the first place? SO WIERD and ANNOYING! Im guessing this was a bug introduced by the recent firmware update. 2023 CNET, a Red Ventures company. The tech reset my Google account to connect to the (factory reset) Nest Hub, after that I reset all the other hardware (a mix of both Nest and Wifi points) and rebuilt the home network. Very funny. Having said that, in April of 2021, Google announced that they would be shutting down the dedicated Google Wi-Fi app that allows users to manage routers. But a VPN also hides the IP address that providers use to identify you, so if your speed test with the VPN is faster than without the VPN, that may mean your ISP is targeting your IP address for . The lights may be on, but who's going to help troubleshoot when Google Assistant doesn't respond from your Google Home? If you can let me know a little more, we can definitely get this worked out. The more devices that are using the internet, the less bandwidth available to go around. Check the list of available Wi-Fi networks and look for an available network such as 'GoogleHomeXXXX' (where XXXX is a random number). If you don't see this, hard reset your Chromecast. My Google WiFi app says it is in "view only" mode, so I can't manage any of the WiFi points or router through that app, and since the only device that is showing up in Google Home is my Google Speaker, I cannot manage my WiFi network at all. You end up with the screen. Note: When your router or point is ready for setup, the LED light will slowly pulse white if you have Nest Wifi or blue if you have Google Nest Wifi Pro or Google Wifi. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. You can access the individual Google WiFi router and Family WiFi Settings once you scroll down on the network screen. I'm not going to go through an entire reset process. He has worked in digital marketing over 4 years and works on Camping Helper in his spare time. You don't need to go through setup, just see if you were to try and set up a new network with it as the primary point if the Home app is able to recognize it. Walk through the troubleshooting steps for when Google Home won't connect to Wi-Fi. It's a way to completely start over from scratch, and it's the last option you have to reconnect your Google Home and Nest with your Wi-Fi. In order to connect your device to the Wi-Fi if you've changed your password, you first have to disconnect the device. The most common fix has been through a series of app reinstalls and factory resets on devices. How to Fix: Android TV Not Showing in Google Home With a flashing orange status, it means that the device is not receiving an internet connection. In the meantime, have you cleaned your Google Home lately? Open the Google Home app and just tap on the plus icon in the top left corner. If any one of those breaks down -- your router goes kaput or a bridge gets unplugged -- the whole system could crumble. On your Android TV, head over to Settings > Accounts & Sign-in. Interference is one of the many reasons Wi-Fi connections drop. Follow the setup instructions to set up the device with the new Wi-Fi password. When all else fails, reboot your whole network. Your internet plan may not be able to handle the amount of data being transferred on the same network. Use the following steps to troubleshoot the issues and get both your Home app and the Google Home device connected to Chromecast again. 11-20-2021 Hiding a wireless network can be an effective way to protect privacy. I am using 1 Nest Router, 1 Nest Wi-Fi point and 5 Google Wi-Fi points. When a popup asks if you'd like to Cancel or Retrain, choose Retrain. You typically have a strong Wi-Fi connection in the location you're trying to set up speaker or display. It helps if you know the cause, but you can take steps to remedy the situation even if you don't. Google wifi is not listed on google home app - Google Nest Community Make sure your Google Home app can connect to the network. If you can't make the connection between your Google Home device and your Chromecast device, there are a few things you can try to get things working again. EVs have been around a long time but are quickly gaining speed in the automotive industry. If your device begins to perform better, there was interference causing the connection to suffer. Back on the main screen of the Home app, tap the. Privacy Policy. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Want to know more about us? If your Google Nest Wifi Pro, Nest Wifi, or Google Wifi device isn't found in the setup list in the app, it might not be ready for setup, or you might have a temporary connection issue. According to affected users (1,2,3,4), they lose access to their connected devices once they pause them using the Google Home app. When all devices have completed rebooting and you're ableto access the internet,tryto set up your speaker or display. Hi Shantanu, thanks for the tweet. At least for now. I have the same problem. Tap the gear icon to access the settings, and then tap Device Information. Step 1: Install the Google Home App The Google Home app is where is the magic happens when it comes to controlling all of your smart home devices. 3. 3. Finally, if your Google Home app and your Chromecast are both connecting to Wi-Fi, and you can cast video from the Google Home app to Chromecast, then the problem might be with your Google Home Wi-Fi connection itself. She's written tips and tutorials for Microsoft Office applications and other sites. Are you sure the Wi-Fi on the device is turned on? Next, make sure you're using a mobile device that has the same Google account that is currently linked to the Google Home. Enter security information from one of the following choices. Google investigating issue where Home app Wi-Fi icon is not showing up iPhone v. Android: Which Is Best For You. thank you for your reply1 My country is Germany2 I bought a point on ebay (I dont know which country it belongs to)3 yes, I know the WiFi hotspot is in the same country as my main router4 after restoring factory settings, it will pulsate blue!!! Ruling out the basics like this is the first place to start. They're still connected and getting internet - if you talk to the Google Home or Mini, it will respond. Hi, JeffMy dot is flashing orangeYes i tried to connect directly to the modemTried to connect directly to the internet cableno sign of displaying in google homeI want to connect it as the main pointI have no more options what I can do I tried all the instructionsCould it be that it is tied to another google account and therefore it is not displayed? Scroll down to see a list of apps that need to be updated. You can check the WiFi internet speed by asking, Hey Google, what is my WiFi speed? Google will tell you the speed after performing the speed test. the brains behind their entire smart home, Do Not Sell or Share My Personal Information. If you're using an iPhone or iPad, open your device's Settings app. Are they plugged in to a working outlet? Source But now, Google Nest Wi-Fi users are reporting a bug where the Wi-Fi icon is not showing up on the Google Home app's main page. Now on your Android smartphone, go to Settings > Google and verify that the account is the same as that on your Android TV. To keep the connection stable, you will need to find a permanent home for the speaker that is closer to your router. Once your device is connected, make sure your Google Home app can connect to the Wi-Fi network. It was claimed that Google Support had been notified of the problem, what did they determine? Want CNET to notify you of price drops and the latest stories? Troubleshooting to find the problem is the key to fixing it. 2 more replies tehKreator 2 yr. ago Step 2. If you have more to add, feel free to start a new discussion. For more information, please see our this google wifi point is not in the list of wi-fi points, the google wifi point is not seen by the smartphone or the MacBook, so I cannot start setup settingscan there be a way to reflash it?maybe it is blocked? WiFi icon disappearing on Google Home app - Google Nest Community Tap your Google Home device to connect. Now, it is coming to light that these users are facing an issue that renders them unable to control some of their connected devices. 1. Reconnect power cable back into your speaker or display. Power cycling the router and modem can fix internet connectivity issues and resolve problems with wireless connections. While they do work consistently and predictably most of the time, sometimes like any tech product, they fall a little short. If you have more to add, feel free to start a new discussion. If your router or point still doesn't appear in the Google Home app. When you set up a Chromecast, you need to connect to the Chromecast to set up the device on your home Wi-Fi network. Thanks. To connect your Google Home to your Chromecast, open the Google Home app and go to Menu > More settings > TVs and Speakers, then tap the plus (+) and choose your Chromecast. Step 5. Provide your home with Wi-Fi you can count on with Google Wi-Fi systems. Once you add the device, it should appear on the Home Screen of Google Home. You can actually do the same for your Google Home to restart it, but you can also use the app. Source. Identify any issues with your connection by checking if your music is playing properly, asking questions from your device, or trying to control other smart devices. This now includes your Wi-Fi network using Google or Nest Wifi products. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For example, right now, our Living Room Chromecast has disappeared from the app. Google Wifi not migrating my home network to Google Home If your mobile device still can't connect to the Chromecast, make sure your device supports a 5 GHz Wi-Fi connection. If it shows properly, we can move to next steps. Select Manage Apps and look for any updates available for Google Home. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For Wifi devices, open your phone's Wi-Fi settings, then find the Wi-Fi network that matches the sticker on the bottom of your device. Follow the requests to speak to repeat the training phrases. Thanks. Make sure that when you fill out the form you mention all the ways you have tried to troubleshoot the issue. As we haven't had any activity here recently I'm going to go ahead and close the thread. Router, ISP, range, or device issues can create problems but it's possible a virus is at fault, too. Now all I see is "Google Wifi router" next to where the name of the pod should be. How to Use Google Chromecast on Android and iOS, How to Connect HBO Max to Your TV With Google Chromecast, How to Fix It When Netflix Won't Work on Roku, How to Connect Google Home to Sonos Speakers, How to Fix the Could Not Communicate With Your Google Home Mini Error. You can connect Google Home to your TV using a universal remote, such as a compatible Logitech Harmony remote. Is Google WiFi app works even after importing to Google Home. If not, you won't see them in the Google Home app. If the first, you could try this alternative way of entering the setup process: Basically using an ethernet cable from it to a PC, enter a web page that tells you what SSID to connect to manually, the enter Google Home setup process. Tell us more and well help you get there, I don't see my Wi-Fi network listed during setup. Fill out the online form with as descriptive a message as possible to get the best help. So, the most important thing is to fix WiFi not showing up issue. Changing your Wi-Fi channel number could resolve the issue. From the reports on the community forums, the Home app was reportedly fine a few weeks ago and the issue can be narrowed down to the most recent update to the Google Home app. Once you've re-established the connection between your Google Home and Chromecast, make sure to update your Chromecast. They work. You'll need to consult your router's manual in order to properly restart the device. hi. Also make sure your TV is turned on and set to the correct HDMI port. Notify me of follow-up comments by email. If your device doesn't support it, install Google Home on a different mobile device and try the setup again. Step 3. If you've previously had your Chromecast working properly, but Google Home still can't find the Chromecast, make sure your Chromecast is still connected to your Wi-Fi network.

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