Check to see if the photos are stock photos or listed on other sites. Can You Sell Fakes/Replicas on eBay and Get Away With It? More specific details are provided below. In the future, please ensure items you list for sale on eBay are authentic. When you buy through our links, Insider may earn an affiliate commission. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Keep going and you will not be selling on ebay for long. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. eBay UK - eBay Safety Centre: Counterfeit items Others may be listing the same or similar items, but this has no bearing on your situation with eBay. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Why won't my eBay items get any views? - Quora You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Here's the situation. What anyone else sells is completely irrelevant. It is their site, their rules. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. We invest significant resources into creating a safer marketplace for our users. Then you go on to say that the items are not available on TMCs site. Subscribe to our newsletter. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. I don't think it was from a vero member because it was two listings from different brands. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. 08:58 AM. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. That is true because TMC did NOT make the item so you can't call it a TMC item. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. Removing them protects sellers and their buyers from buyer protection claims and financial loss. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. Everyone is covered except the credit card holder, whoever that is. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. What Happens If You Get Caught Selling Fake Stuff on eBay? She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Buyer is claiming that their item is fake : r/Mercari - Reddit Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, UPDATED: Seller protections are in place across the country, Seller Protections are in place for the Southeast and other regions, Were testing a simplified mobile listing experience for collectible sneakers, How I Built An eBay Business With Eddie Chung, Seller Protections are in place for those impacted by winter weather, eBay Motors announces the eBay Guaranteed Fit Program, Seller Protections for the South and Central US, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold. The email they sent me is below. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Following through on their stated return policy. Other platforms I never had a problem with over 6 years. You can purchase syndication rights to this story here. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. "As with most things, if it's too good to be . Scammers are hoping that youll assume the shipment was a mistake and return the package. I could not even upload the receipt where I got the product to help win the appeal. Always log in to your account before contacting eBay support. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. Scammers know theyll have a better chance of scamming you if they can get you on the phone. Spicemas Launch 28th April, 2023 - Facebook Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. Welcome to the Selling board! However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. A reseller is not going to do that.how stupid. Scan this QR code to download the app now. Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. We're here to help if you have problems. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). ** Free trial offer can only be redeemed once per customer. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Once they have the code, they disappear and make off with your gift card balance. eBay sellers can no longer use PayPal under new terms Autographed items, Certificates of Authenticity (COAs), and trading cards policy. Car & Truck Safety & Security Accessories. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. Not all features use AI capabilities. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. Related: How To Know If Youve Received a Fake USPS Tracking Number . While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. Resolving Buying Problems | eBay As compared to the competition. You can do this multiple times a day if you want. Counterfeit products are illegal and not allowed on eBay. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. As a collector of sneakers and fashion, Amir is passionate about all things related to style. Knockoff electronics, such as headphones or accessories like a charging cable. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. Remember that if an offer looks too good to be true, it probably is. Answer (1 of 6): eBay is encountering rougher waters, according to this report. In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. Ummm, you do know eBay is a e-commerce business, right? keep sharing about your item in social network, every five minutes if needed. A buyer from Europe orders at item and pays for it. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. The buyer pays quickly, and you send the item without concern. Why does eBay knowingly allow the sale of fake goods? Disputing the chargeback can take a lot of time and hassle on your behalf. Try to avoid buying items in categories that arent covered by eBays money back guarantee. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. FullmetalPain22 7 yr. ago I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? Questions that are covered in the FAQ or can be easily googled will be removed. Your own words say all the items are similar in how they are made so they are all in violation. I know for a fact they are real products because it comes from a authorized store. The selling of fake or counterfeit items is illegal. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. eBay is full of listings for legitimate high-quality items. Always communicate and pay using eBays system so that youre covered by their buyer protection program. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! I had a listing removed the other week for violating ebay's counterfeit policy. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. Along with photographing everything, try to record any identifying details about the item. I don't understand your last line - change their name to eGay ? 12-29-2021 We don't allow counterfeit items or unauthorized copies to be listed on eBay. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. Why does eBay have this policy? Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Document everything throughout the purchase and delivery process. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Why are Sellers allowed to sell FAKE BRANDED items - The eBay Community Ebay doesn't decide if something is fake or not. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). This can include receiving a wrong or damaged item. 08:13 PM you can also report the seller and leave negative feedback. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Items are only covered by the latter. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. So I get an e-mail from ebay saying two of my items are counterfeit. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. I don't use the eBay app. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Please Help! For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Ok. another thing I can think of is the controller you sell may have the built similar to . Keep all communications and payments on eBay. Heres how. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. Other used clothing must follow our policy. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). They readily cooperate with law enforcement. They cant tell me who reports my listings or even how I can prevent my listings from being reported. 10:22 AM Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. If you do, you will be permanently banned and never be allowed to sell on eBay again. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. PayPal Seller Protection exists to help sellers trade confidently on eBay. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . Copyright 1995-2023 eBay Inc. All Rights Reserved. Never wire money to a seller or send a check directly. by He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. However, the company is not in financial trouble and is likely to continue to grow. My paypal was recently suspended and eBay said they got a court order to do so. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. Gift card scammers reach out to victims by phone, email, or social media. Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. Full access to plan features depends on identity verification and credit eligibility. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. 10 Most Common eBay Scams to Look Out For - Reader's Digest Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. QUOTE eBay is very aware that scams occur on the website. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? Thank you in advance for any helpful comments! If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Delivering items as described in the listing. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. So, I cancel the order and sent in a statement. Removing them protects sellers and their buyers from buyer protection claims and financial loss. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. They remove it and tell you not to relist. We highlight products and services you might find interesting. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. However, it isnt until you send the money that you realize the vehicle doesnt exist.. I agree with that. Received counterfeit and ebay decides to side with - The eBay Canada From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. In part, the reluctance is because eBay has a strong reputation for protecting buyers - sometimes at the expense of sellers. You dont need to be a rocket scientist to know that. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Some are targeted at buyers, others at sellers. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. Examples include: Fakes or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Bootleg recordings from concerts or other live shows, Unauthorized or pirated copies of movies, videos or software. As per the title, why does eBay knowingly allow the selling of counterfeit items? Why does eBay knowingly allow the sale of fake goods? Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. If it were a Vero complaint, it would have stated that. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. Message 3 of 3. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. Track your shipment, and follow up within the shipping policy time frame. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. I do not want to break any of eBays rules. We operate independently from our advertising sales team. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. ath Power Consulting was compensated by Aura to conduct this study. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago.