1 (800) 645-3880 :) Posted by joe32F. It's only been happening since Saturday, prior to that I had no issues. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Tried many times in 3 different browsers and on their Android App - same issue. Subject to available seating, you may, instead, travel to your final destination at a later date/time of your choosing, in which case the costs of meals/refreshments, hotel, and transport between the hotel and airport shall be borne by you. Reference #18.cea0d517.1636228294.1d14290f how to fix it?? We have compiled a list of 7 fixes you can apply when encountering this error. Additional services Airline, Airport, and Travel Abbreviations. Reference #18.55b77568.1661439344.e340036, However, if I connect to the Internet using a Vodafone MiFi device instead of my Virgin router, it connects fine.Any ideas anyone? For assistance, contact your network support team. Maybe the problem isn't on my end. 10:04. JavaScript is required. All postings and use of the content on this site are subject to the. Go to lufthansaexperts.com Lufthansa Group agent.com Take advantage of the simple sales processes in your travel agency with Lufthansa Group agent.com - Lufthansa Group's online booking portal for travel agencies. 25-08-2022 Yes, I was able to access lufthansa.com using Edge on my 2 Win10 computers. The US version of the site is fine now but I did not check when you reported the issue. The distance is calculated based on the last destination at which the passenger arrives later than the planned arrival time as a result of being denied boarding or the flight being cancelled. How is buying an extra ticket (different PNR) cheaper? Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. He is also involved in different robotic projects and loves tinkering with circuit boards. The amount of this payment depends on the distance of the planned route and on the re-routing that has been offered to you: In the case of flight distances. Reply Feb 25, 18, 6:08 pm # 5 Resetting will revert any changes made to the browser settings to the defaults. Access to the website was denied on both when using Firefox unless I conected via my Vodafone MiFi device. 2 posts 1 review 3. If you believe that you can raise a justified claim against Lufthansa based on the aforementioned conditions, please refer to "Lufthansa Feedback" or postal. Just drag the text your bookmarks bar : Down Right Now? In the case of delays of more than five hours, you have the right to have the cost of your ticket refunded within seven days in the amount of the travel not completed or in the amount of the travel already completed if the purpose of the travel was not accomplished due to the delay, and, if applicable, to a return flight to the point of first departure at the earliest opportunity. Probably your IP address is blocked on the Lufthansa servers, the message is coming from them not VM. This re-routing shall take place at the earliest opportunity and under comparable conditions. 23:07. Was able to open the site with the Edge browser app on my phone. 18:35. Delete the Site Data of a Specific Website in Chrome Method 3. Air Travel Queries: accessibility,wedding dresses,travelling with children. 137 reviews. Access denied using website I cannot access Lufthansa website it says Access Denied You don't have permission to access " http://mobile.lufthansa.com/rs/revenue?" on this server. Lufthansa February 16 at 7:23 AM In preparation for tomorrow's strike at multiple German airports, we . I recall somebody mentioning this, and by removing the word "preview." the links worked, IIRC. Access Denied You don't have permission to access "http://preview.united.com/web/en-US/apps/reservation/flight/view/default.aspx?" on this server.Reference #18.e51fc917.1519606772.10e4bec Try removing the word "preview.". Server is down. Thinking it might be a web browser issue I tried booking on, chrome, explorer, safari and firefox but that error still occurs. In most cases this job is done by your ISP. Created on April 21, 2022 Access Denied You don't have permission to access "http://www.homedepot.com/" on this server. I just had a terrible experience selecting seats on the site. Looking around the Internet, it seems that this Lufthansa 'Access Denied' issue affects quite a few people around the world!It seems to be OK using Microsoft Edge though, but not Firefox on For SEN it states indeed "departing or arriving"flight but for the companion the small print states " (1) To access Senator and Business Class Lounges travelling companions must present a valid boarding pass for a same-day departure Lufthansa / Star Alliance flight. you cannot check in via Lufthansa online or mobile check-in for flights that are operated by another airline, but booked on a . Press Esc to cancel. Last checked 10 hours 24 mins ago. of up to 1,500 km, the compensation is 30% of the ticket price paid per segment, between 1,500 and 3,500 km and for flights of more than 1,500 km within Europe, the compensation is 50% of the ticket price paid per segment. Was unable to obtain an answer on the website so I called their Customer service. Thanks, I'll try again and report back. Transit suggestions for a 12-hour layover at Changi Airport, Anyone flown with American Airlines (state side), Transit suggestions for a 12 hour overnight layover at Chang. As the payment was made yesterday night, I have to wait until the credit card company generates the number for a few days since the current payment position is pending in the credit card web site. Reference #18.cea0d517.1636228294.1d14290f, how to fix it?? For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-97887572', '');}, 'log_autolink_impression');airline websites, they are usually fixed by swapping to a different browser. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. They even get corrupted, which can lead to the access denied error. The US version of the site is fine now but I did not check when you reported the issue Report inappropriate content QAMR Wellington, New. I'm very sorry to hear about the issues you've had in accessing that site. Thanks. Go to Lufthansa Group agent.com Book-a-Group ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115306058', '');}, 'log_autolink_impression');flight in place. Thank you for your responses. The European Commission also provides a platform for Online Dispute Resolution (ODR). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-108510423', '');}, 'log_autolink_impression');airline is based they shut down their website to perform maintenance or updates. Do not understand the issue. Ich habe allerdings einige Tage zuvor dort einchecken knnen - dort lief noch alles einwandfrei. Right-click over it and click. The payment for the change has not been registered so I had to pay again (even more I don'i know why). of more than 3,500 km, the compensation is 75% of the ticket price paid per segment. Click Other troubleshooters in the right section. How to contact your customer support by email ? Just did a dummy booking here in the US and its fine. To find out more about the Community check out our Getting Started guide, on It also deletes the extensions and cookies that might probably be causing the issue. Disable Proxy Server in Windows 10 Method 5. It was one of the best and reliable airline websites. 1) We check the lufthansa.com server to see if it is responding and we do this from a region closest to you. You can run it and see if it identifies the issue with the denied access error. Here is the reference number for access denied: Reference #18.4ec5d617.1616961506.f1cab7 Not working on Firefox, Chrome, or the app on this check. Alternatively, you may use, http://book.lufthansa.com/lh/dyn/air-lh/servicing/cockpit. 10:04 Re: Access Denied to Lufthansa on 25-08-2022 16:00 Probably your IP address is blocked on the Lufthansa servers, the message is coming from them not VM. At TechNewsToday he mainly deals with how-to and fixes contents for a range of TV and TV products like remotes, cables and streaming devices. Swiss.com belongs to the same Lufthansa group so you will see the same (ta && ta.queueForLoad ? As I have not received any booking confirmation message from the liners, I just call their costumers center which advises me to come back with credit card transactions number. - edited This is the version of our website addressed to speakers of English in the United States. Chris posted this two ears ago, so I daresay he's already travelled. I have the same problem that I booked through their web site and made a payment by credit card at which point the web site did not move anymore whilst I got a text message from the credit card company that the payment was approved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The error can pop up in a variety of cases. Thank you. 119 helpful votes. Re: Lufthansa website problem 3 years ago Save Zero luck. of more than 3,500 km, the compensation is 600. Cookie Notice 2. No apologies or anything . Safari, Chrome, Firefox) would do when trying to visit the website. Every time after selecting the flight and clicking the continue button i get the generic error "Due to technical difficulties this page cannot be displayed. No idea why, as I have booked many Lufthansa flights from here in the past. Save. If no bar is displayed for a specific time it means that the service was down and the site was offline. Both haven't been helpful at all. 01-10-2022 If you are on your organizations computer, an enabled proxy can be the reason behind the error. Fixing this error is of the utmost importance since you can not visit that particular website until you solve it. 9680 posts. Clear Your Browser Data Method 7. As this is affecting a number of virgin users can someone contact lufthansa tech and get them to whitelist virgin IP ranges? Toshiba laptop, windows10, firefox. 10:51. only. What's with these screwy ticket prices? Hallo, seit ein paar Tagen kann ich die Lufthansa Website nicht mehr ffnen. 25-08-2022 HTB, I just read the small prints again on LH website and I'm not that sure it will work for the guest access. And the Philippine call centre had no idea what I was talking about when I tried to address it just now. You may also see a reference code below the error. I also started having the same issue with lufthansa.com over the weekend and ended up buying tickets on swiss.com. Reset the Browser Final Thoughts As soon as I try to look up a booking or add a booking to my profile I get this error: You don't have permission to access "http://book.lufthansa.com/lh/dyn/air-lh/servicing/cockpit" on this server. I couldn't sign in to the American Express website for months (though it works now). This is nuts. Just did a dummy booking from the UK with no problems - might be an issue with the Australia version of their website. Click the VPN name and then click, Find the active network adapter; it may be Wi-Fi or LAN. Heres how you can turn off the VPN from the Windows settings: If you use third-party VPN applications or extensions in your browser, disable it and try accessing the website afterward. When you come across this error message you cannot further browse that particular website. Hope it helps. 8 years ago Save Network Error (tcp_error) A communication error occurred: "Operation timed out" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. I only found out by calling the reservations number to check because of previous problems, then get charged an extra $40 for having to make the booking on the phone. I was able to book a dummy flight and get to the page where one inputs ID and begins the payment process. Nothing else worked. What's happening with so modern Lufthansa IT team? All check-in options. and our Thank you for your post. Online check-in Check in conveniently for your next flight from home or the office. There are other websites that have been problematic. Reference #18.53403617.1665450723.5c41893b My Virgin system works fine, but if I try to access Lufthansa.com, I get the following: You don't have permission to access "http://www.lufthansa.com/gb/en/homepage" on this server. Nothing else worked. I have tried contacting Lufthansa via email and DM on Twitter all to no avail. 4 Ways to Fix It, Cookie Clicker Garden Guide to Unlocking Every Seed, Computer Turns On But Monitor Says No Signal (9 Ways To Fix), DNS server unable to resolve the web address, You can also remove the VPN profile. When your flight is expected to be significantly delayed, you have the right to receive care from the airline. Very odd. I have just tried it again and still get the same message. - edited Try contacting them. If it is, the websites server may have blocked it, and you may encounter the access denied issue. You can contact him at deepen@technewstoday.com. Re: Lufthansa website problem. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115305458', '');}, 'log_autolink_impression');flights on Lufthansa.com for several days. I travel frequently both domestically and internationally and i can confirm the Lufthansa website still in Oct 2019 has serious problems. Can someone please provide a solution. @lufthansa. You can delete the entire browsing data from your browser. Toshiba laptop, windows10, firefox. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs.