How do you want to introduce new members? Safety. This differs from Raid Prevention as it doesnt specifically target or remove new users on the server.Raid anti-spam is an anti spam system robust enough to prevent raiding users messages from disrupting channels via the typical spam found in a raid. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. The best way to build a following and attract fans to your server is to get verified on Discord. Maybe all of this belongs in one community, but maybe there can be multiple communities each focused on a specific case. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. The ramifications of a verification gate are difficult to quantify and not easily summarized. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. How much time are you planning to spend on training? Moderation is an ever-shifting and learned art, and mistakes are not to be punished when they happen every once in a while.It may be tempting to conduct these regular exercises incognito (aka acting up on an alt to see how they do) or test them without warning- while this may yield more everyday unbiased results, it has a high probability of backfiring. Furthermore, this will complicate the interpretation of your welcome screen metrics, as the welcome screen will need to be used to help people primarily follow the verification process as opposed to visiting many channels in your server. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. Preparation is key when you are giving any sort of training. The @everyone role should have normal permissions. It is important to sleep well the night before and feel confident. The Discord Moderator Academy (DMA) was created to empower those moderators to lead more effectively, manage teams, and learn more about the tools needed to help foster their communities. This is a subset of Damage Prevention.Raid cleanup commands are typically mass-message removal commands to clean up channels affected by spam as part of a raid, often aliased to Purge or Prune.It should be noted that Discord features built-in raid and user bot detection, which is rather effective at preventing raids as or before they happen. This could be 10 links in one message, or 1 link in 10 messages. Ideally, this should take place in an audio channel or group call where you can share your screen. Revisiting your founding mission and adapting it as necessary will allow your community to thrive as it goes from a hundred to a thousand to, maybe, a million people. Different bots will provide various ways to filter these things, keeping your chat nice and clean. How to Get the New Discord Moderator Profile Badge. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. A training document should outline the most important information new moderators need, but prevent them from being overwhelmed with information they are unable to comprehend. One last note remember that the purpose of your community may shift as your user base ages and grows. More communities mean more space to experiment, learn, and grow. Much more flexible as they can do more complex actions similar to what a regular user can do. One method involves gating your server with verification appropriately, as discussed in DMA 301.You can also supplement or supplant the need for verification by using a bot that can detect and/or prevent damage from raids. Different bots will provide various ways to filter these things, keeping your chat nice and clean. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader, understand conflict resolution, and so much more. The common forms are listed in the table above. This approach is most commonly used when onboarding new moderators. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. These include, but are not limited to, lectures, quick exercises, group discussions, practice runs, quizzes, videos, demonstrations, and more. Both tools are essential for a server to function properly and make for a powerful combination. One additional component not included in the table is the effects of implementing a verification gate. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. *Defaults to banning ALL links**YAGPDB offers link verification via google, anything flagged as unsafe can be removed***Setting a catch-all filter with carl will prevent link-specific spam detection. This will let you remain focused and have an uninterrupted training session. Removing invite links from less relevant traffic sources will decrease server growth. The ramifications of a verification gate are difficult to quantify and not easily summarized. At the end you should provide some sort of model or example answer to let the recruits know where they need to improve. Will not automatically trigger on the free version of the bot. For example, if you are training moderators to use Modmail, your objective is that new moderators are able to handle Modmail tickets and use the commands available to them. Overview. Subset filters are still a good thing for your anti-spam filter to contain as you may wish to punish more or less harshly depending on the spam. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. what is a discord moderator. Requiring newer moderators to work with each other or even an assigned team member allows you to better monitor progress and for aid to come when required. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. The DMA serves both as a reference for the technical aspects of Discord community moderation and also as an exploration of the interpersonal skills needed to develop a welcoming and engaging community. For your community, youll want to determine what people will get out of it and how it will appeal to current and future members. In addition, total engagement on your other channels may grow at a slower pace. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. The differences between these methods are shown below. The Discord Certified Moderator program is to certify some of Discord's best moderators. However, you shouldnt rely solely on these systems if you run a large or public server. You can build a community around anything, really, and find people all over the world who want to talk about that passion with you. - % visited more than 3 channels, Users click on each channel in equal proportion and send messages in equal proportion afterwards, % visited more than 3 channels will increaseFirst day activation increases. Actively be a part of the Discord Moderator Discord. These servers should be added to an invite whitelist to prevent their deletion.Anti-RaidRaids, as defined earlier in this article, are mass-joins of users (often selfbots) with the intent of damaging your server. However, you can reset the bot token if needed. Having a simple guide in a separate text channel with a quick guide of the bots prefix and format (command, user-id, [time], reason) will aid moderators in quickly responding to ongoing issues on the server. Reassure them that making mistakes is okay as long as you take responsibility for your actions and are willing to learn from them. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. Confident moderators are more willing to aid users in need than those who are still unsure of how the system works. Download. The Unverified role should have no permissions. For an anti-spam system to fit this dynamic, it should be able to prevent Fast Messages and Repeated Text. Establishing a healthy, professional, and respected moderation team is essential to creating a space that users feel safe in. As such, being able to filter specific links is a good feature, with preset filters (Like the google filter provided by YAGPDB) coming in very handy for protecting your user base without intricate setup however, it is recommended you do configure a custom filter to ensure specific slurs, words etc. How many new members retain the next week? After each training, write down what went well and what could be improved. A good example of invite filtering usage would be something like a partners channel, where invites to other, closely linked, servers are shared. 0.5. hours. Which text/voice channels do people use the most? Maybe youve always wanted to learn what it takes to recruit, manage, and grow a team of moderators. Some people struggle to focus for a longer period of time, so if your training takes over two hours, you should consider breaking your training up into multiple sessions of shorter duration. spamming). Download Nitro Discover Safety. There are several training methods that include buddy or mentor systems as well as exercises and demonstrations. There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. If you have passed, we will be contacting you in the near future with a link to the Discord Moderation Discord and further instructions. The differences between these methods are shown below. Spam, by definition, is irrelevant or unsolicited messages. . The exam consists of multiple-choice questions, as well as short answer questions on hypothetical situations, moderation policy, as well as some questions about your moderation experience and the communities you moderate. Blair's Dungeon Moderators 28. No matter how carefully you plan everything out, it can always happen that something doesnt work according to plan. They can also manipulate their Discord username or Nickname to cause trouble. Not everyone is able or comfortable joining a voice chat and unmuting themselves, which is something to be considered beforehand. Furthermore, this will complicate the interpretation of your welcome screen metrics, as the welcome screen will need to be used to help people primarily follow the verification process as opposed to visiting many channels in your server. I work well with colleagues! #free_paid# Click for more information. Another example would be for bot support servers where a brief description of commonly encountered issues and how to solve them as well as an FAQ section to help users with simpler answers. Each training should have objectives. A medium-sized image in the top right corner of the embed. Two years of experience using Discord as a server moderator. You can then adjust your training for next time! They can only send messages, not view any. How many new members successfully activate on their first day? Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. Today's top 20 Discord jobs in Australia. You can even help offer ideas for product features were right there to listen. Its not uncommon for bots to use webhooks for logging purposes or to distinguish notable messages with a custom avatar and name for that message. Markdown is also supported in an embed. . Here is an image to showcase an example of these properties: Example image to showcase the elements of an embedAn important thing to note is that embeds also have their limitations, which are set by the API. Another important topic new moderators should have easy access to are commands for moderation bots. Some of these interactive sessions are covered down below. The nature of spam can vary greatly but the vast majority of instances involve a user or users sending lots of messages with the same contents with the intent of disrupting your server.There are subsets of this spam that many anti-spam filters will be able to catch. Such documents need to be designed for each server individually, but they usually contain general rules for staff, conduct expectations, and a punishment outline to set a standard and unity for moderation actions. A medium-sized image in the top right corner of the embed. As such, being able to filter specific links is a good feature, with preset filters (Like the google filter provided by YAGPDB) coming in very handy for protecting your user base without intricate setup however, it is recommended you do configure a custom filter to ensure specific slurs, words etc.
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